dg818 Terms & Conditions

Age Restriction

You must be at least 21+ years old to use dg818's services. If an account is opened with a false date of birth, the account will be closed immediately and any remaining balance will be handled accordingly.

Platform Availability

dg818 is intended for Myanmar nationals and users located in Myanmar. Access from regions where the service is suspended is prohibited. Attempting to access the platform from regions where access is restricted due to legal regulations is a violation of this agreement.

Language

This agreement is written in Burmese. The Burmese-language version of this document shall be regarded as the authoritative legal text for purposes of interpretation.

One Account Per Player Policy

Each player may hold only one account at dg818. Opening additional accounts using the same identity, the same computer, the same IP address, or the same payment method is prohibited. Duplicate accounts will be closed and any bonuses obtained may be forfeited.

Registration Accuracy

The details you provide when registering — name, phone number, and payment-related personal information — must be accurate and complete. Providing false information may lead to account suspension or termination. Identity verification using your national ID may be required before a withdrawal is processed.

Account Access Security

Your account login and contact details must be kept confidential. Do not share them with third parties. You are responsible for all activity carried out on your account. If you suspect unauthorised access, contact dg818 customer support immediately via Live Chat.

KYC (Know Your Customer) Process

dg818 may request a copy of a player's national ID or payment information at any time without prior notice. If the required documents cannot be submitted within the specified period after the request, withdrawals may be suspended.

Deposit Methods

You can deposit at dg818 using KBZPay, Wave Money, AYA Pay, and CB Pay. The minimum deposit amount is 10,000 Ks for all methods.

Deposit Accuracy

You must only use a payment method that belongs to you when making a deposit. Depositing via a third party's payment method is prohibited and, if detected, may result in account suspension.

Withdrawals

The minimum withdrawal amount is 10,000 Ks. Withdrawals are normally processed within 10–45 minutes of the request. Withdrawals may be suspended for accounts that have not completed KYC verification or that are suspected of suspicious financial activity.

Refund Policy

A player may not request a refund after a game has been completed. In the event of a technical issue or game error, dg818's decision is final. If a refund is required due to an incomplete deposit or a banking issue, please contact customer support.

Financial Transaction Checks

dg818 strictly follows Anti-Money Laundering (AML) policies. If suspicious transactions are identified, we are obligated to report them to the relevant authorities.

Welcome Bonus

A 100% bonus on your first deposit — up to 100,000 Ks — is available at dg818. To withdraw the bonus, you must meet a wagering requirement of 25x the bonus amount. For example — if you deposit 20,000 Ks you receive a 20,000 Ks bonus, giving you a total of 40,000 Ks; you must wager 20,000 Ks × 25 = 500,000 Ks before the bonus funds can be withdrawn.

Bonus Terms

• Each bonus will be governed solely by the terms and conditions attached to it.
• Sharing, selling, or transferring bonuses without the platform's permission is not allowed.
• If there is suspicion that a bonus was obtained through fraudulent play, dg818 may reclaim the bonus.
• The wagering requirement must be met before any bonus amount can be withdrawn.

VIP Program

dg818's VIP program has 4 tiers: Bronze, Silver, Gold, and Platinum. Bronze members can earn up to 0.4% cashback bi-weekly, Silver up to 0.8%, Gold up to 1.1%, and Platinum up to 1.5%. To move up in VIP tier, players must be actively playing on the platform.

Referral Program

When you refer a friend to dg818, you can earn 8% of that friend's first deposit as a bonus (up to 10,000 Ks per person), plus 0.3% of your friend's eligible bets as commission, paid out bi-weekly.

Available Games

dg818 offers slots, live casino, Baccarat, Roulette, Dragon Tiger, Shan Koe Mee, football betting, 2D lottery, 3D lottery, Crash Games, and more. Each game has its own rules of play.

Responsibility for Gaming Losses

There is a risk of loss when playing games. Players are solely responsible for their own gaming activity and money management. dg818 will not be liable for any amounts lost by players.

Game Server Records

All game data is recorded on dg818's servers. In the event of any dispute over a game result, the server records shall be the definitive result, and dg818's decision is final.

Technical Interruptions

If a game is interrupted due to a technical fault, dg818 will refund the amount that was in the seat at that time based on the game records. A connection issue will not change a game result.

The following actions are strictly prohibited on dg818.

• Using bots, scripts, auto-clickers, or any software to automate gameplay
• Exploiting technical issues or game software bugs for gain
• Hacking the platform or attempting to breach its servers
• Using multiple accounts to claim bonuses
• Playing bonuses in a way that constitutes bonus abuse
• Making deposits and withdrawals in patterns that suggest structuring
• Making deposits and withdrawals for the purpose of money laundering
• Abusive behaviour toward other players or dg818 staff

If any of these prohibitions are found to have been violated, dg818 may immediately close the account, forfeit any remaining bonus funds, and take legal action.

Closure by the Player

Players can contact customer service to voluntarily suspend or close their account. Live Chat is available 24/7 for self-exclusion assistance.

Closure by dg818

In the following circumstances, dg818 may close a player's account without prior notice and place a hold on any remaining funds.

• Breaching the prohibitions set out in this agreement
• Providing false personal information
• Found to be playing while under 21 years of age
• Suspected fraudulent financial activity
• Requesting a chargeback or reversing a deposit

Withdrawable Funds

After account closure, any remaining real-money balance (excluding bonuses) will be returned once the applicable financial regulations and dg818's verification process have been completed.

dg818 protects players' personal data using SSL encryption. For full details of our data policy, please read the Privacy Policy.

• Players' personal data will not be sold to any third-party companies.
• Players' personal data will not be shared with third parties except where required by law.
• Players may request to view, correct, or delete their personal data.

Service Downtime

dg818 may temporarily suspend its service due to maintenance, technical issues, or circumstances beyond its control. We will not be liable for any bonuses or rewards during such periods.

Liability for Losses

dg818 will not be liable for any direct or indirect losses arising from players' gaming losses, decisions made during play, inability to access the website, or security breaches caused by the player themselves.

Third-Party Linked Services

dg818 may include services from third-party game providers. dg818 is not responsible for any losses players suffer due to software errors or service outages caused by those providers.

Agreement Amendments

dg818 reserves the right to amend this agreement at any time. Amendments will be published on the website and will take effect from the date of publication. If a player continues to use the website after an amendment has been made, they are considered to have accepted that amendment.

Dispute Resolution

For any dispute between dg818 and a player, the player must first attempt to resolve it through customer service. dg818's decision is considered final.

Contact Us

If you have any questions about these terms and conditions, you can contact dg818's customer service via 24-hour Live Chat or by emailing [email protected].